Return & Refund Policy

At Painted Dice, customer satisfaction is our priority. If you are not completely satisfied with your purchase from painteddiceshop.com, we’re here to help. Please review our return and refund policy below.

Returns
Items can be returned within the specified period from the date of delivery. To qualify for a return, the item must be unused, in its original packaging, and in the same condition as when received.

How to Request a Return
To initiate a return, please contact our customer service team through the contact form on our website, painteddiceshop.com. Provide your order number and the reason for the return. After review, we will provide you with a return authorization and shipping instructions. Please pack the item securely and include all original documentation.

Refunds
Once your return is received and inspected at our facility, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a certain number of business days.

Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us through our website with proof of the issue.

Return Shipping
Instructions regarding who arranges the return shipment will be provided during the return authorization process. We recommend using a trackable shipping service to ensure safe delivery of the returned item.

Thank you for shopping with Painted Dice. We value your trust and strive to provide a hassle-free return process! For any questions, please visit our contact page at painteddiceshop.com.